Health Plan Solutions Account Manager Ii

Company Description

HMS contributes to the advancement of the healthcare system by assisting healthcare organizations in their efforts to cut costs and enhance health outcomes. They save billions of dollars in healthcare expenses every year with their industry-leading technology, analytics, and engagement solutions, while also assisting customers in living healthier lives. HMS offers a broad range of solutions for benefit coordination, payment integrity, and population health management, all of which contribute to the advancement of the health-care industry. Medical, dental, and vision care are among the various benefits they offer to their employees, as are wellness programs and incentives, and 401(k) plans.

Job Description

HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.

We are seeking a talented individual for a Health Plan Solutions Account Manager II who is responsible for the management of at least one account or significant project. Responsible for managing the client contract, relationship management, and ensuring that HMS operations perform according to contractual commitments. The Account Manager is also responsible for revenue generating activities and upselling new services to existing clients to achieve contract and corporate financial goals.

Essential Responsibilities:

• Prepares, monitors, and manages budget and revenue expectations for assigned client(s).

• Works with client(s) to develop project approach and implementation plans.

• Oversees development and implementation.

• Reports to management on progress toward strategic account growth and business goals.

• Communicates/interfaces regularly with client(s).

• Directs HMS contract operations to ensure successful delivery of services to client(s).

• Identifies and continually seeks new sources of revenue.

• Builds relationships with internal and external staff to ensure client expectations are being met or exceeded.

• Manages client relationship; responsible for ensuring client satisfaction.

• Identifies sales opportunities and assists the account management team with successful close of sale (including proposal development process).

• Monitors state legislative, regulatory, and competitive environment and alerts management to risks and opportunities.

• May oversee additional account management staff (i.e. Account Mgr I).

• Supports collaboration between account management team, internal departments and operations staff.

Non-Essential Responsibilities:

• Performs other functions as assigned

Knowledge, Skills and Abilities:

• Ability to be careful and thorough about detail.

• Ability to multi-task and to meet deadlines.

• Ability to analyze information and use logic and process to address work-related issues and problems.

• Demonstrates exceptional customer service and follow up skills.

• Ability to negotiate and collaborate.

• Ability to manage expectations, resolve problems, and develop opportunities.

• Ability to manage projects.

• Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint

Work Conditions and Physical Demands:

• Primarily sedentary work in a general office environment

• Ability to communicate and exchange information

• Ability to comprehend and interpret documents and data

• Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

• Requires manual dexterity to use computer, telephone and peripherals

• May be required to work extended hours for special business needs

• May be required to travel at least 10% of time based on business needs

Minimum Education:

• High School Diploma or GED required

• Bachelor's degree preferred

Minimum Related Work Experience:

• Without bachelor's degree, 7 years relevant work experience with experience in one of the following areas preferred:

• Health insurance

• Client service/business to business

• Healthcare policy

• Industry with high level of compliance (i.e. Finance)

• Large client management

• With Bachelor's degree, 3 years of relevant experience

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

HMS is an Affirmative Action and Equal Opportunity Employer who offers a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a disable veteran or veteran of the Vietnam era.

Title: HPS Account Manager II

Location: Texas-Irving

Requisition ID: 21001050

EEO/Minorities/Females/Protected Veterans/Disabled.

This job was posted on Wed May 19 2021 and expired on Tue May 25 2021.

Minimum $37,236

$62,661 average

Maximum $105,054

Tasks

• Negotiate prices or terms of sales or service agreements.
• Prepare and submit sales contracts for orders.
• Visit establishments to evaluate needs or to promote product or service sales.
• Maintain customer records, using automated systems.
• Answer customers' questions about products, prices, availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Contact new or existing customers to discuss how specific products or services can meet their needs.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
• Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
• Prepare sales presentations or proposals to explain product specifications or applications.
• Complete expense reports, sales reports, or other paperwork.
• Verify that delivery schedules meet project deadlines.
• Identify prospective customers using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
• Provide customers with ongoing technical support.
• Advise customers on product usage to improve production.
• Study documentation or other information for new scientific or technical products.
• Stock or distribute resources, such as samples or promotional or educational materials.
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
• Sell service contracts for technical or scientific products.
• Demonstrate the operation or use of technical or scientific products.
• Provide feedback to product design teams so that products can be tailored to clients' needs.
• Arrange for installation and testing of products or machinery.
• Initiate sales campaigns to meet sales and production expectations.
• Obtain building blueprints or specifications for use by engineering departments in bid preparations.
• Verify accuracy of materials lists.
• Verify customer credit ratings.
• Appraise equipment to determine contract terms or trade-in values.
• Consult with engineers regarding technical problems with products.
• Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
• Visit establishments, such as pharmacies, to determine product sales.
• Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
• Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
• Research and convey information to customers about tax benefits or government rebates associated with energy-efficient scientific or technical products, such as solar panels.

Skills

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Coordination - Adjusting actions in relation to others' actions.
• Persuasion - Persuading others to change their minds or behavior.
• Negotiation - Bringing others together and trying to reconcile differences.
• Service Orientation - Actively looking for ways to help people.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management - Managing one's own time and the time of others.

Knowledge

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Health Management Systems

Description

HMS contributes to the advancement of the healthcare system by assisting healthcare organizations in their efforts to cut costs and enhance health outcomes. They save billions of dollars in healthcare expenses every year with their industry-leading technology, analytics, and engagement solutions, while also assisting customers in living healthier lives. HMS offers a broad range of solutions for benefit coordination, payment integrity, and population health management, all of which contribute to the advancement of the health-care industry. Medical, dental, and vision care are among the various benefits they offer to their employees, as are wellness programs and incentives, and 401(k) plans.

Location

5615 High Point Drive # 100 Irving, TX, 75038 and others

Industry

Business Management Consultants

Total job postings in the past

Based on 130 job boards, duplications excluded

4 weeks

Average posting lifetime

Total job posting distribution in the past

Based on 130 job boards, duplications excluded

Job category	Distribution	6 months	1 year
Healthcare	24.4%	20%	3,204%
Other	16.0%	34%	1,624%
IT	10.3%	38%	967%
Finance	9.3%	58%	1,979%
Consulting & Upper Management	7.2%	26%	1,393%
Executive Management	6.3%	184%	1,300%
Banking	4.5%	75%	1,900%
Marketing & PR	4.0%	15%	641%
Insurance	3.6%	21%	1,783%
Sales	3.5%	258%	1,733%
Government & Military	2.8%	29%	1,143%
Engineering	1.9%	7%	729%
Non-Profit & Volunteering	1.8%	17%	1,733%
Human Resources	1.6%	11%	920%
Protective Services	1.1%	52%	1,600%
Telecommunications	0.5%	40%	33%
Customer Service	0.5%	14%	25%
Administrative	0.4%	100%	0%
Legal	0.3%	100%	25%
Arts & Entertainment	0.2%	33%	33%

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Health Plan Solutions Account Manager Ii

Source: https://lensa.com/hps-account-manager-ii-jobs/irving/jd/d56d17124101ae5c694562e6edaa7525

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